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Cloud based business telephone systems

For most businesses who simply need to replace their existing on premise PBX we have a hosted voip solution that will more than meet their requirements. For many the switch to VoIP will see massive improvements to the levels of service and functionality.

If you're looking to unify your communications to a common platform then we can create a solution to combine your mobiles with the office system in a seemless and integrated way - great for those are itinerant or on the road.

Call centre applications require some consultation, so please get in touch with us.

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IP convergence has brought modern communications to be applied through your internet connection. Take advantage of all the features on offer to deliver serious benefits to your business.

Our Services

Hosted VoIP

If you already have an old fashioned PABX, you will have to find an alternative solution by 2025 because the old network is being switched off by Openreach. Transitioning to a hosted VoIP solution will enable you to leverage all the benefits that a cloud-based telephone system has to offer. Click on the link for a more detailed insight into what the system can offer.

Unified Communications

A variation of Hosted VoIP but instead of just focusing on the voice component, Unified Communications combines voice with messaging and video communication. The benefits are improved efficiencies in communications, a greater level of collaboration between team members and instant video conferencing with clients and your team. We offer MS teams or Cisco Webex so the choice is yours.

Contact Centre Solutions

Regardless of the size of your customer contact centre, or its geographic dispersal we can help you maintain a fully fledged response mechanism. It brings many call reporting functions to allow you to maintain the best possible level of service to those who wish to contact you.

Statistics can show a variety of user controlled metrics, such as agent performance, abandoned calls, call routing by skills matrix to ensure calls are routed to the most able to answer successfully.

Can we help you?

Why not contact our experts and let them help you figure out the best cloud communications for your business, and how to get the best return on your investment.

About Us

We are a Managed Service Provider based in the East Midlands bringing IT and telecommunications services to businesses

Contact Us

We are located at:

108 New Walk
Leicester
LE1 7EA