Broadband services
• Self install broadband package for business users with one or more computers.
CopperStream Office 500 - £25.99* per month
CopperStream Office 1000 - £39.99* per month
CopperStream Office 2000 - £49.99* per month
CopperStream Office MAX - £69.99* per month
Features
- 24 x 7 unlimited Internet access
- Up to 500/1000/2000/8000Kb/s download speeds***
- Up to 800Kb/s upload speed
- Minimum throughput 40% of rated bandwidth (up to 2000Kb/s)
- Unlimited email addresses
- Reverse DNS entries
- 500MB web space
- 8 Static IP addresses (5 useable)
- SMTP access for any domain name
- High quality news group access
- No port blocking
- No proxy servers
- Service guarantees available
- Fully redundant network, multiple pops and peering
- Dedicated account management
- Dedicated technical support
- Installation within 10** working days
Benefits
- Always on, high speed, Internet access
- Rate adaptive service for increased reliability (MAX only)
- Faster upstream speeds
- Real-time email retrieval
- Uncapped quality service
- Ability to plan budgets with fixed costs
- Improved efficiency
- Increased productivity
- Reduced costs
- Transfer to Griffin Internet for free
One-off activation fee for lines without broadband -
£40.00*
Migration from another ISP is free of charge.
During the first 10 days of service on ADSL MAX the line speed will regularly change, resetting the connection to the exchange every time. You may experience intermittent service during this period for that reason we are unable to report a fault. This is the MAX service settling down to achieve the best rate possible.
***Top speeds can vary significantly, in particular because of a user’s distance from their local exchange.
**Provisioning
Griffin guarantees that, providing you don’t have DACS on your
line and there is capacity at the BT exchange, your broadband service will be
installed and working within 10 working days (not including weekends and bank
holidays). If we fail to meet this commitment we will refund your connection
charge in full.
Enhanced Care
For only £10 per month Griffin will add Enhanced Care to your
broadband line. We will guarantee to fix any Broadband fault within 1 working
day and promise to keep you updated with progress at least every 2 hours. If we
fail on this commitment we will refund you twice the downtime.
*All prices exclude VAT